Navigating Difficult Conversations

Have you been delaying an important conversation due to the fear it might lead to negative consequences?

Have you had a conversation that didn’t go well with a classmate or a colleague that wasn’t pulling his weight on a project?

Have you felt unsure and uncomfortable bringing up a conversation about salary raise, promotion, or performance, etc?

Certainly, we all experience difficult moments at home, school, or work that call for a difficult conversation. When that happens, sometimes we avoid such a conversation altogether in fear of the other person reacting emotionally. We tend to regret not taking any action. Other times, we initiate the conversation, but handle it ineffectively and end up causing more harm than benefit. We must aspire to become great communicators and equip ourselves with the skills to have such important and difficult conversations more confidently. While we might not be able to have perfect conversations all of the time since tensions are inevitable in some situations, we must at least strive for the best possible outcomes. Doing so is extremely critical for our relationships, performance, and productivity.

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Include questions a potential student may have before purchase.
Address common questions ahead of time to save yourself an email.